OBJECTIVE OF THE AWARD:
To recognize the outstanding front-line team in an Information Technology and Business Process Management (IT-BPM) company providing services for offshore clients or in-house company units outside the Philippines that is an inspirational role model for the Philippine business community and internationally.
To demonstrate the use of ICT for interactive e-participation in awards programs and events.
Front-Line Teams employed by and working in companies based in the Philippines and registered with the Philippine Securities and Exchange Commission (SEC) or Department of Trade & Industry (DTI) that provided ICT services to offshore clients or to in-house company units outside the Philippines during the company’s last reported financial year and audit.
The company must include in their submission their Official Annual Report and/or Audited Financial Report (if this is not included in the Annual Report).
To be eligible to be the Winner, an Official Representative of the Company must attend the International ICT Awards Philippines 2020 Gala Night on April 2, 2020 to accept the award in person.
There must be at least be three (3) eligible nominations received under this category. If not, nominations submitted will be returned with this explanation.
SCOPE & LIMITATIONS:
The Front-Line Team directly serves clients of its company outside the Philippines, or in the case of Global In-House Centers, directly serves other units of its company outside the Philippines.
The Front-Line Team has at least three or more team members with all its members being full-time employees of its company and residing in the Philippines.
The Front-Line Team is nominated by the company that employs the team.
The company that nominates the Front-Line Team is eligible itself and has been nominated itself for an award in at least one other award category in the International ICT Awards Philippines in 2020.
A company is qualified and eligible to submit the same number of nominations for the Best Front-Line Team 2020 as it has been eligible for and been nominated itself for other awards for the year (i.e. if a company is nominated for awards in two categories, it can nominate two Front-Line Teams).
IMPLEMENTATION CONCEPT & ICT VOTING FORMATS:
- An automated email notification will be sent to all companies nominated for any other awards at the International ICT Awards Philippines 2020 to encourage such companies to also submit nominees from within their companies for the Best Front-Line Team of the Year.
- Nominations for this award will be accepted from January 15, 2020 to February 21, 2020.
- The nominee must use the on-line nomination application on the International ICT Awards website to provide the following:
(a) a colored photo of the team in jpeg format;
(b) a maximum single page summary of the work of the team in PDF format; and
(c) a maximum two-minute AVP presentation using YouTube or Vimeo to present why it is the Best Front-Line Team. This information will be posted unaltered on the International ICT Awards Website to inform online voters about the nominee.
- There will be two stages in the voting.
Online e-mail voting by the public prior to the International ICT Awards Philippines Gala Night to determine three Finalists with such voting open from February 24, 2020 (after Close of Nominations Reception) until 11:59 P.M. Philippine Time on March 23, 2020.
The online voting will be by e-mails to be sent by the voter directly to the online application on the International ICT Awards website for recording votes for this award.
The online voting will be open to the public, but limited to one vote being accepted per email sending address.
The online voting results will be updated and posted daily on the International ICT Awards website starting February 16, 2020 until 11:59 P.M. Philippine Time on March 15, 2020.
The three (3) Front-Line Teams that have received the highest number of votes by the online email voting by 11:59 P.M. Philippine Time on March 15, 2020 will be qualified as the three (3) finalists for a run-off election using voting to be held at the International ICT Awards Gala Night.
Voting will be done by participants at the International ICT Awards Philippines 2020 Gala Night on 2 April 2020 to select the Winner (with specific procedures to be announced at the International ICT Awards Philippines 2020 Gala Night).
The judging for selection of finalist and the winner will be by number of votes received.
The criteria used by the voters to determine their vote are entirely at the discretion of each voter.
Voters in the first stage open to the public can access the information about the nominees posted on the International ICT Awards Philippines website.
Voters in the second stage will be limited exclusively to participants attending the International ICT Awards Gala Night 2020. Participants will be given at the event immediately prior to the time period in the program for voting; (a) a one-page screenshot with basic information about the team; (b) a replay of the two-minute AVP presentation submitted by the nominee in the first stage; and (c) one-minute speech in person by a team member chosen by the team.
The front-line team receiving the largest number of the electronic selected votes will be the winner.